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Privacy Policy

Last updated: August 21, 2026

This Privacy Policy explains what information LusaView ("we," "us," "our") collects when you visit lusaview.com or contact us to request a trial or subscribe to our IPTV service, how we use it, and the choices you have. By using this site or our service, you agree to the practices described here.

1. Information We Collect

Information you give us directly. We don't have an account system or on-site checkout — orders and support happen over WhatsApp. When you message us, we receive whatever you share there: your phone number, name, device/app details, and anything else needed to set up or troubleshoot your subscription.

Payment information. Payments are arranged directly with our support team via a payment link or bank transfer. We do not process or store your full card details on lusaview.com.

Automatically collected information. We use Microsoft Clarity to understand how visitors use our site — this includes session recordings, click and scroll behavior, approximate location (from IP address), device and browser type, and pages visited. See Microsoft's Privacy Statement for how they handle this data.

Cookies. Our site uses cookies for basic functionality (caching, so pages load faster) and for the analytics described above.

2. How We Use Your Information

  • To process your order and deliver your subscription credentials
  • To provide support and respond to questions on WhatsApp
  • To understand and improve how our website performs
  • To detect and prevent fraud or abuse of our service

We do not sell your personal information to third parties.

3. Third-Party Services

We rely on a small number of third-party services to run our business:

  • WhatsApp (Meta) — for orders, trials, and support. Your use of WhatsApp is also subject to WhatsApp's Privacy Policy.
  • Microsoft Clarity — for website analytics and session recording.

4. Data Retention

We keep order and support conversations for as long as reasonably necessary to provide the service, resolve disputes, and meet our legal and accounting obligations, after which they are deleted or anonymized.

5. Your Privacy Rights

Depending on where you live (including under California's CCPA/CPRA and similar US state privacy laws), you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of the sale or sharing of personal information — though as noted above, we do not sell your data. To exercise any of these rights, contact us using the details below.

6. Children's Privacy

Our service is intended for adults 18 years of age or older and is not directed at children. We do not knowingly collect personal information from anyone under 18.

7. Security

We take reasonable steps to protect the information we hold, but no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

Questions about this policy or your data? Reach us on WhatsApp.

Legal entity: LusaView, [Registered Business Address — pending, see note]. Privacy contact: tirexott@gmail.com.

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